Management Responsibility
ENSOL Quality System is designed to support the philosophy contained in the policy statement, our goal is to enhance our customers’ profitability by providing products and services on a level that add value to their operation.

Our management philosophy at all levels strives for continuous improvement and success – every employee in the company works to ensure our products and services lead to customer satisfaction.

Our objectives are set and monitored during management reviews – these objectives serve as a mechanism to improve our quality system.

ENSOL have adopted an environmentally proactive and friendly policy as part of a drive to reduce our impact on the environment. The aims include reducing our carbon footprint through a careful management of resources through a more environmentally stable solution.

ENSOL’s Development Quality Concept ENSOL developed its work on a managing quality concept. Starting with ourselves in our organisation and ending in our customer.

The policy we build is that everyone is for quality, and no one against it. To get everyone in ENSOL involved, we start with a quality education programme. We gave the time and effort to teach employees how to improve the quality of each department’s work.

This not only makes it possible for every employee to play their own part, but allows the whole organisation to work in quality sequence. The company management are fully committed to participating in improvement efforts. This quality improvement commitment has been a long journey where in the end we started to meet the customers’ needs, standards and expectations.

We have to defined what is meant by a total quality management concept. This is a key aspect of the organisational life, which reflects importance of quality in evaluating supplies and services. Many buying organisations, including ours, are unwilling to trade quality for price. Customers are looking for consistency and product integrity as well as good customer service, so that the end product is reliable. The adoption of just-in-time delivery systems which was originated in Japan, relies on the incoming supplies being quality-guaranteed. We should remember that price is only one component of the cost for any buying organisation. The life cycle cost must be taken into consideration.